President of StrategEast Anatoly Motkin published an op-ed in the Atlantic Council blog, where he has described the success of Ukraine’s Diia ecosystem as a rising global standard for e-government.
“Today, the Diia ecosystem offers the world’s first digital passport and access to 14 other digital documents along with 25 public services. In addition to consumer-oriented functions, the system collects information for the national statistical office and serves as a digital platform for officials. Diia is widely seen as the world’s first next-generation e-government platform, and is credited with implementing what many see as a more human-centric government service model,” explains Mr. Motkin.
According to President of StrategEast, in today’s environment, people typically suffer from additional bureaucracy while most e-government initiatives are characterized by the same problems worldwide, such as technical disparity of state systems, inappropriate data security and data protection systems, absence of unified interoperability, and inefficient interaction between different elements.
“Ukraine is pioneering efforts to identify more human-centric solutions to these common problems,” continues Mr. Motkin.
President of StrategEast concludes that deploying local versions of Diia, transitional countries will also develop a large number of their own high-level IT specialists with expertise in e-government. This is an important initiative that other global development agencies may also see value in supporting.